Elra Health - Secure Digital Healthcare Platform

Customer Stories

Elra Health — Digital Healthcare Platform

Client Overview

Elra Health is a Ministry of Health–approved online healthcare platform that bridges the gap between patients and medical professionals. The platform enables users to connect with certified doctors from partnered healthcare institutions within minutes — making healthcare accessible, secure, and convenient.

Connecting patients and doctors through secure, compliant, and real-time telemedicine technology.

The Challenge

The healthcare industry in Turkey demanded a fast, reliable, and compliant telemedicine solution that could connect patients and doctors without friction.

Elra Health needed to:

Build a fully compliant digital consultation system approved by the Ministry of Health,
Enable real-time doctor-patient communication with secure data sharing,
Support seamless onboarding, payment, and record exchange — all in one unified platform.

The Solution

Internative partnered with Elra Health to design and develop a custom telehealth ecosystem that combines secure video consultation, patient management, and payment features in a single integrated system.

Key capabilities include:

Fast Access to Doctors: Patients can reach a verified specialist within 15 minutes of booking.
Secure Video Consultation: Built using Internative’s in-house video infrastructure, ensuring stable, encrypted, and high-quality communication.
Medical Record Sharing: Users can securely upload and share reports, prescriptions, and test results with their doctors in real time.
Seamless Payment Flow: Integrated, compliant payment gateway for a smooth transaction experience.
Cross-Platform Experience: Developed for both web and mobile, optimized for accessibility and performance.

The Impact

The Elra Health platform has streamlined digital healthcare access for thousands of users — enabling faster medical consultations, better patient engagement, and reduced waiting times.

By leveraging Internative’s product development expertise and video-infrastructure capabilities, Elra Health now delivers a future-ready, patient-centric telemedicine experience fully aligned with regulatory standards.